General Terms

Unless other conditions are specified in writing in our contract of sale, the general sales conditions below are an integral part in our business relationships with customers. By placing an order, our customers declare that they have good knowledge of them and accept them, and may in no case set their own general terms of sale against them. The purchaser makes an undertaking by his order. No order received and accepted by our firm may be cancelled except with our written consent. Without this a fixed fee of 30% will be chargeable, without affecting the rights of the vendor to prove its real damages. Our company is relieved of the obligation to deliver in all cases of force majeure (lack of materials, strikes, wars… ). The expected delivery times on the order form, invoice etc … are only indicative and are in no case obligatory for the seller. Any delays do not entitle the buyer to cancel the order, reject the goods or claim damages. Only claims submitted by registered letter within 8 days will be considered. In the event of a justified claim, our liability is limited to replacement, within our normal delivery time, of the part of the delivery that is the subject of the claim. Whatever the consequences of a wrong delivery, these will never create an entitlement to a claim. No return of goods will be accepted without prior agreement and on condition of payment of a 15% restocking fee. The goods are sold ex works. Transportation is the responsibility of the purchaser, even if the goods are sold free carrier to named place. All prices are net. All taxes, fees and charges are exercisable at the expense of the purchaser. Payments must be made within the time stated on the invoice. Non-payment at maturity creates in the terms of the law and without notice default interest amounting to 7% per month. In case of non-payment on due date the seller reserves the right to claim compensation without prejudice fixed at a minimum of 10% of the invoice amount. In case of dispute, collection or dispute of any nature whatsoever, the only competent tribunals will be those of Turnhout. All our sales and deliveries take place under the condition of full payment and we expressly reserve the right of ownership of the goods delivered, until full payment of the price. Until then the customer may not assign or disposeof the goods in any way, or make any changes to them