General conditions

Unless otherwise stipulated in writing in our sales agreement, the following terms and conditions apply to all our business relations with the clientele. We do not recognize any purchase conditions printed on letters or other documents and forms from our customers. At the time of ordering, each buyer acknowledges to have read and agreed to our terms and conditions of sale. The buyer is bound by his order. No order, received and accepted by our company, can be cancelled except with our written consent. Failing this, liquidated damages of 30% will be due, without prejudice to the seller's right to prove his actual damages. Force majeure (war, strikes, shortage of raw materials...) releases the seller from any responsibility of his obligations. The delivery time mentioned on the order form, the invoice, etc. is only given by way of information and is in no way binding on the seller. Late or delayed delivery shall not give rise to breach of contract, compensation or interest. Only complaints that reach us in writing and by registered mail within eight days of delivery will be examined. In the event of a justified complaint, our responsibility is limited to the replacement, within a normal delivery period, of the part of the shipment that is the subject of the complaint. Whatever the consequences of a faulty delivery, it will never give right to a claim for damages. No return of the goods will be accepted, subject to prior agreement and insurance of 15% re-stocking costs. The goods are sold ex factory. Transportation is the responsibility of the buyer. Payment must be made within the period specified on the invoice. In case of non-payment on the due date, an interest of 7% per month will be due by right and without formal notice. In the event of non-payment on the due date, the seller also reserves the right to claim conventional damages, set at a minimum of 10% of the invoice amount. In case of dispute or claim, only the competent courts of Turnhout are competent. The transfer of ownership only takes place after full payment of the agreed price. As long as payment has not taken place, the buyer is not entitled to pledge the goods or use them as security in the broadest sense of the word.